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Click on the 'Forgotten Password' link via the xCenta log in page to reset log in details. A pop up will appear asking the user to conf...
Thu, 1 Oct, 2020 at 9:24 AM
It is because when you have created an index, you will need to add a form within the index for it to appear on the dashboard. Click here to see how to ...
Fri, 8 Mar, 2019 at 10:39 AM
If the index has been deactivated it will have a line straight through the index name and in the end column there will be a icon. If you are u...
Tue, 22 Sep, 2020 at 4:13 PM
The xCenta system may be accessed by typing the following address into your web browser: https://app.xcenta.co.uk xCenta supports the last 3 ve...
Thu, 1 Oct, 2020 at 9:26 AM
At the login screen, the user is prompted to key in 2 pieces of required information as follows: Username Password When you have entered ...
Thu, 1 Oct, 2020 at 9:24 AM
On the xCenta Dashboard, scroll down so you can view your Tasks. You will be able to see 'Read Requests' in this task bar. Click on ...
Tue, 22 Sep, 2020 at 4:15 PM
Throughout the system you may see the symbol: This represents a required field (i.e. this field must be completed). You will not be able to complete ...
Mon, 28 Oct, 2019 at 2:47 PM
Whilst logged into xCenta, you can change your password by clicking on your username in the top right hand side of the screen. (In this instance, the user...
Tue, 22 Sep, 2020 at 4:11 PM
Yes, the passwords are case sensitive. When logging into the xCenta login page, you will need to ensure that you input your password in the correct cas...
Thu, 8 Mar, 2018 at 10:05 AM
Usernames are not case senstive. However, should your username include spaces, full stops, symbols or numbers, these have to be entered as necessary.
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Fri, 26 Aug, 2016 at 4:50 PM