Manage Site

How do I add a department to a site?
From the xCenta Dashboard, click on Tools > Admin in the top right of the screen.  From the Admin screen, click on Manage Site. Th...
Wed, 30 Sep, 2020 at 9:41 AM
How do I set up the escalation process for a site?
From the xCenta Dashboard, click on Tools > Admin in the top right of the screen.  From the Admin screen, click on Manage Site. ...
Wed, 30 Sep, 2020 at 9:48 AM
How do you change the site details?
From the xCenta Dashboard, click on Tools > Admin in the top right of the screen.  From the Admin screen, click on Manage Site. A...
Wed, 30 Sep, 2020 at 10:06 AM
Why can't I delete a department?
You can not delete a department because an employee record on the system is using that department.
Wed, 30 Sep, 2020 at 10:06 AM
What does the Read Request Period (days) determine?
The Read Request Period (days) determines how long someone has to read and complete a read receipt. 
Thu, 12 Oct, 2017 at 2:51 PM