xCenta

From the xCenta Dashboard, click on the Incidents icon in the Modules section.

A new page will appear. Click on the relevant incident, then click Add Question.

A new pop up will appear. Enter the relevant information, then click OK. Refresh the page for the question to appear.

1. Enter the relevant Question text.

2. Enter the required Due Date for the question to be answered by.

3. If you select Any it will select 1 person from the users you have allocated the question to or if you select All it will select all the users you have allocated the question to.

4. This will notify the creator of the question when the question has been answered. 

5. This is who you want the question to be assigned to.

If you are unable to follow these instructions, you may not have the required user permissions. Please contact your Site Administrator.