Incidents

How do you delete an incident?
We now have available tutorial videos you can follow as well as as the step-by-step guides. You can not delete an incident once you have created one, bu...
Thu, 1 Oct, 2020 at 10:41 AM
How do I add a question to an incident?
From the xCenta Dashboard, click on the Incidents icon in the Modules section. A new page will appear. Click on the relevant incident, then click A...
Fri, 25 Sep, 2020 at 1:33 PM
How do I answer a question to an incident?
From the xCenta Dashboard, click on the Actions icon in the Modules section. A new page will appear, click on the relevant incident and then scr...
Fri, 25 Sep, 2020 at 1:37 PM
What does add response do in a question?
The Add Response button in a question determines, if you are unsure on the question being asked and you want to find out more details about the question. ...
Fri, 25 Sep, 2020 at 1:41 PM
How do I know if the question I ask has been answered?
You will receive an email notifying you that your question has been answered. From the xCenta Dashboard, click on the Incidents icon in the Module...
Fri, 25 Sep, 2020 at 1:51 PM
How do I change the information I entered when I first created the incident?
From the xCenta dashboard, click on 'Incidents'. A new page will appear. Click on the  icon. A new pop up will appear. Chang...
Fri, 25 Sep, 2020 at 1:55 PM
How do I add to the injuries in the incident?
From the xCenta Dashboard, click on the Incidents icon in the Modules section. A new page will appear, click on the  icon on the relevant Incident....
Fri, 25 Sep, 2020 at 2:00 PM
What does the status do in the incidents?
The status tick boxes in a incident determine what the status of the incident is, whether it is an on going incident or it has been dealt with and closed. ...
Fri, 25 Sep, 2020 at 2:02 PM
How do I add an attachment to an incident?
From the xCenta Dashboard, click on the Incidents icon in the Modules section. A new page will appear. Click on the  icon. A pop up will a...
Fri, 25 Sep, 2020 at 2:09 PM
What does the print icon do on an incident?
The icon allows you to print the Injury diagram and also allows you to print the forms within that incident into a PDF format. If you are una...
Fri, 25 Sep, 2020 at 2:10 PM